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donnovan86

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  1. Scam. Fiverr doesn't have a live chat system. So that is the first sign of a scam. Asking for bank details is the second clear sign.
  2. It's an extra badge on your profile. Do you value that badge? Do you think your clients will value it? It's hard to know from Fiverr's side, but I don't think it matters ranking-wise.
  3. Hi Kesha! I'll start, January 2014 (and early early January), so over 10 years here.
  4. When you are new to Fiverr, the platform will push your gig/s to new buyers But eventually, that push goes away, since you were expected to generate sales. So that's why you have less impressions and clicks, because Fiverr promotes other new sellers and their gigs. There are tons of new people entering the platform and new gigs being made, they can't just promote you and leave other newcomers behind. That's why. You can experiment with your gigs, change their images, descriptions, create new gigs, see what works and what doesn't, then adapt 🙂 Good luck.
  5. I don't know man, I see a lot of outsourcers and people that lie about working alone (they are a team) having 2x the regular work. So just because some people have less orders, that doesn't mean there's any business killed. It's just shifted between other sellers, which is sad.
  6. Clear the cache, try another browser. Unless of course, you receive a message from Fiverr specifically saying they can't approve the gig. Normally that also comes with a reason.
  7. The thing that many don't realize is that the success score doesn't just take into account public stuff you see. It also takes into account how you reply, if you extend orders, and private reviews specifically. Just because you got a good review publicly that doesn't mean you have only amazing private reviews. I had only 5 star reviews for months and my success manager from Fiverr told me that just because I see only very positive stuff publicly, that doesn't mean privately people left the same thing. In fact, it's very possible to have private reviews that are very bad on a 5 star rated gig. Either the person left that private review by mistake, they rushed, etc. So just because what you see seems to be very positive publicly, that's just one side of the story. I can say it from my own experience.
  8. Did you check the score for individual gigs, maybe that might shine some light.
  9. Chris, no one is insulting you. It's just a forum and people express their suggestions. Just like in real life, not everyone will agree with everything, it's human nature. And the same thing here, I for one agree that the success score system is not perfect. It uses a lot of private data, and we don't have access to that. On the other hand, it does show more info and stats that we had before as a seller. Based on my experience though, within 10 years whenever Fiverr changed something, few to no changes were made after the fact based on user feedback. So while it's great to have people ask for changes, historically Fiverr doesn't really make any major modifications. And to be honest, since the success score release... there was significant outrage for half a month, and since then things calmed down. Customers got accustomed to the new review system, sellers started understanding the new success score. You will see some topics here and there stating people are upset because their success score is going down. But as I said in my other posts, I hope this topic will be seen by someone at Fiverr and it fulfills the purpose of the OP. Unfortunately I doubt anyone with deciding power like the CEO or shareholders browse the forum. That's why many suggestions are shared with Fiverr staff, yet they never get implemented. I specifically requested to all Fiverr staff I could get in touch with to allow us a way to lock gig packages, so people won't buy more than 1x the gig package, right now people can buy 20x that gig package if they want and the deadline is still for 1x. Obviously, that is a huge issue if someone either makes an order by mistake or they actually think you can do 20x the work in 1x and not 20x the time. I suggested that thing 6+ years ago, many times since then, but it wasn't implemented, even if other freelancing sites have it. So yeah, don't think anyone is shutting people down. I, for one, added a touch of realism based on my experience and what I suggested. Even in this case, Fiverr is clearly taking a stance against low quality sellers, since they tried to find ways in order to have way less people with perfect 5 star ratings and level 2. They focus a lot on private metrics and that is one of the reasons why success scores vary so much, it's more than just public data. PS: Writers tend to reply more because we have a tendency to write more than most people, it's in our DNA. However, we are all a positive community here and we want everyone to achieve success. Realistically though, there are tons of meksells, people that just come here to make money without any skill, and which manipulate the systems to their benefit. It's one of the main reasons why the platform is bogged down with 5 star gigs, even if the skills of those people are questionable. But with reviews for canceled orders, the new review system and success score, you see a lot of those accounts slowly getting pushed back and not being in the spotlight. I can only assume that's why they made such changes, because many buyers were complaining about their inability to choose a professional. It's sad that there are also other victims, people with genuine skill that also end up affected by the changes, either by random cancellations or people not reading gig info, etc. So hopefully they revamp that in the future.
  10. It's basic internet safety though. You check who is contacting you, and you don't just randomly open any file. Fiverr doesn't really contact you via the inbox, they will send a message. And if someone does contact you via your inbox, which is extremely rare, it's obvious they are from Fiverr. But yeah, people need to be very careful because scammers can easily get a hold of their data.
  11. Private reviews matter the most, and you most likely have at least a single private review that's recent, since not a lot of people leave private reviews. And those that leave negative reviews tend to be the ones that also leave a negative private review. The context doesn't matter that much because newer reviews are the ones taken into account the most. And since Fiverr usually focuses on the reviews for the last half year the most... obviously that negative review is the one holding a lot of weight. And it will for quite some time, unfortunately. I had a similar issue where bad private reviews ended up being a problem for over half a year.. maybe more.
  12. Well it's not the success score problematic. Private reviews are very important. And a lot of people that have a positive experience don't leave a private review, but unhappy people do, at least most of the time. And one of your latest reviews has been pretty negative. Considering that you don't have a lot of orders and one of the last reviews was negative most likely, that's why you have a bad success score. Because while you see only public stuff, there are a lot of private metrics that Fiverr takes into account for the success score as well.
  13. I think the next month will be when they charge $40 for me. I just got charged the regular $20 last night. I will just stick with the $20 I think. Not sure if I will cancel, but definitely not going for $40.
  14. Do what you want, but if Milos talked with support and they said what he mentioned in his message, there's nothing they will do because the ticket is finished in their eyes. And in general, Fiverr will not explain any details when they talk about violations. So in their eyes, you violated the TOS. There is a team that will double-check these bans, and if they also said the same and you were told the decision is final.. as others said in the other topic, there's nothing else support will help with.
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