visualstudios

It's a scam. No need to waste CS's time. Report, and never follow any instructions like this - Fiverr will never contact you in your inbox.

I'll keep paying it, regardless of increases. Unfortunately, RTO is mandatory to work here under the new rules, and it's locked behind the paywall. RTO should be the way the platform works by default, but it is what it is. Better than not having it at all.

I probably am not the right person to advise on that, as that's not my workflow, I only deliver final work, never anything during the process. Maybe look into milestone orders.

Delivery time only applies to the first delivery. After you deliver, the clock doesn't matter for revisions.

Oh, I'm not going to do anything. But somebody might, if they want to. Just sayin'.

They won't care about that in the least. You know what they would care about? Public pressure. Imagine if someone with a lot of reach (say, a youtuber with 10M+ subscribers) did a video exposing this kind of behaviour. They would start listening real fast.

I had a client ask me to cancel an order, with no reason, before I delivered anything. They said if I had started already, then I could continue, but otherwise they would rather cancel. I hadn't started, and thought it would be best to cancel, as a client that says that will probably not leave good feedback. But the cancelation was clearly not my fault in any way. I specifically asked support if it would affect SS. They said they could manually remove the impact, and confirmed they had done so. They straight up lied to me. This must be illegal. When confronted about the message bellow, after I saw that I was affected, they backtracked, and went with the "ah, we don't know how long it will take to get cleared". It's a month later, and cancelations still show as strong negative impact on the gig - and this is the only cancelation that gig ever had. There's no ifs or buts - Fiverr support are liars, and someone must face consequences.

Then they shouldn't pretend they have it. Let me rephrase that last sentence for you: "Using AI can help those people feign fluency and trick people into thinking they understand their needs, when in fact they understand nothing". One thing is using extensions like grammarly to correct grammar and fix mistakes. Ok, you don't need to have perfect grammar and orthography to understand clients (as long as you do not work in a writing related field). But using AI to compose the entire thing? Nah, no excuse.

"It spurs learning tool." I highly doubt chatgpt wrote that, as it's grammatically incorrect.

Do not do this until Fiverr changes the way the feature works. This doesn't work with request to order, and buyers can leave you a review for the consultation itself, which means you're under a lot of pressure to just tell them what they want to hear. If they for some reason don't want to go forward with an order after the call (you're not the right fit, for example), they'll feel like they've wasted their money and the likelihood of you getting a bad review is very high.

It will take a while to explain the entire situation, but the gist is as follows: Client asks to cancel order before any delivery is made, no justification. I contact cs, say I don't want to be affected. After a lot of back and forth (the first agent was a bot, as always with CS), they confirm both my cancelation rate and success score will not be affected in any way, and that CS can manually fix both. I cancel. Cancelation rate is fixed, 100%. Success Score of the gig in question starts showing "Cancelations" as strong negative impact, when it didn't before. I contact CS asking wtf. CS now says "the system just needs a little more time to update and shows this accurately, blablabla, success score is stable, won't affect you much, etc." It's now about 7 days after the cancelation. Still showing as strong negative impact. It's the only cancelation we ever had on that gig. Either they were lying before, or they lied now. Either they can fix it manually, which means it should go away, or they can't, they lied about it, and they are waiting for it to go away on its own.

Exactly - and here we can control very little. Case in point, I have just been lied to my face by CS, just like that. I have proof of it. Once the dust settles, I'll make a very interesting thread on the topic. This platform keeps doing the inadmissible, because they don't face any consequence.

@priyank_mod You're in the exact wrong place, then. I've never seen as much toxicity as I see here.