merciavideo

I think that this might discourage more buyers from cancelling as much, if buyers know that they still have to pay something even if they cancel. It might be part of why they have this. But it does seem unfair that they don’t get the admin fee refunded if it wasn’t their fault, in a similar way to it being unfair that sellers are penalized if it’s not their fault that the order gets cancelled.

I wouldn’t want an accept/decline button, but do feel that sellers shouldn’t be penalized for ‘ordered by mistake’ etc. and buyers should have their admin fee returned on all cancelled orders (added - which weren’t the buyer’s fault), as well as the refund of the gig payment.

That would be something to check with Reddit. 😉

Yes. None. 🙂

Can’t be used again then. 🙂

Has it been used with a different Fiverr account previously?

Nope - there isn’t I’m afraid. I’m not 100% sure that Fiverr is the best choice of platform for what you’re wanting to offer, and how you want to do it. If you do want to use Fiverr, that’s great, but you’ll need to work out how to do it within Fiverr’s way of working, rather than how you’d like to do it, as the two might not be compatible. Hope that makes sense! 🙂

I think you might be referring to this thread? It may only be part of a longer story.