Jump to content

tiakovolana

Member
  • Posts

    347
  • Joined

  • Last visited

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

tiakovolana's Achievements

Contributor

Contributor (5/14)

  • Dedicated Rare
  • Very Popular Rare
  • First Post Rare
  • Collaborator Rare
  • Week One Done

Recent Badges

530

Reputation

  1. for me ownership would be important for anything directly relating to branding, especially logos, which is why i wouldn’t touch tailor with a ten foot barge pole. the idea is rather then pay up front for a logo, you instead rent one from them, which is cool except to make that work, you do not own the branding of your own company you’re not allowed to edit your logo in any way once you’ve customized it on their awful browser software, it’s impossible to make anything that doesn’t look terrible without some external editing, and if you want a slightly different orientation for different circumstances, you have to rent another logo anyone can use the same clip art and the same elements that you use frankly, you can come here and easily find a better logo for $5 with none of these issues (assuming you can make simple modifications yourself) and full ownership so from my prospective they are not fit for purpose ownership is less important for other things
  2. work for hire is usually if you’re employed by a company. say, you’re a cartoonist for a newspaper, the cartoons you make belong to the company be default if, however, you’re self employed, and the newspaper commissions cartoons from you as they need them, then by default you own the copyright to that work, though you can transfer those rights to the company sellers on fiverr are freelancers. a buyer does not pay the seller a monthly salary, but only pays for the work they commission fiverr say that by default, a gig is to be treated as work for hire, or the seller transfers ownership to the buyer. however, if the seller offers commercial rights as a gig extra, or simply says they retain intellectual ownership in the gig description, or if they are a voice over artist then default freelancer rules apply in practice, if you have full rights the works yours. if you have commercial rights then you get to use it as you see fit, but the seller still owns the copyright and can resell the work for future clients or as prints or whathavyou. If you don’t buy commercial or full rights, and it’s not a gig where you automatically get full ownership then you don’t get to make money from the work. So when I have a logo made I always make sure I have full ownership, which usually involves ordering from gigs that don’t offer commercial rights. that’s also why I don’t use tailor or fiverrs logo maker
  3. not quite first of all that’s not how the law works at all. you automatically own the copyright to anything you created. this is what when you buy a DVD, you don’t own the movie itself, what you’re effectively buying is an open ended licence to watch the movie, which would expire if you sold the DVD ect ect normally, if i drew a picture and sold it to you, you would own that physical copy or whatever i sold you, but the copyright to that art would stay with me so on fiverr, when you buy something you usually do get complete ownership by default, as per fiverrs T&C.if a seller offers “commercial rights”, and you don’t opt to buy them then you have a DVD, if you do then you have a DVD that you can use on in commercial, however the seller retains the copyright, unless you buy “full rights” instead. and that’s how it should be. (it’s less how it should be when the sellers are unclear about what you’re getting, but hay…) lastly, on fiverr voice over work has it’s own, bespoke set of rules, which means that you need that commercial licence, or else what you have is a copy of your advert which you have no more right to share then you’re abba records you can sell your house without paying the remodelers, since A), they probably don’t own any copyright on any aspect of their work and B) if they did, you would simply be selling your physical copy of that work
  4. If your order wasn’t completed, you should ask seller for modifications/revisions. If it’s not working, you can open a cancellation request through Fiverr (not Paypal). If the seller provided their Facebook IDs, that’s also against Fiverr terms. hhmmm. to be fair wait times are high at the moment due to covid and everything, so you would normally be waiting days for a responce that being said they could just as well be ticking town the clock, and you’ll want your money back, so assuming you never want to touch fiverr again i would just get your money through paypal and call it a day yeah but by that time their account was already suspended, so they couldn’t, and they even reached out to fiverr first who told them no refund and we’ll give you 24 hours to complete this probably huge job that wasn’t going well in the first place. only after lal of that did the OP open a dispute with paypal. that’s my understanding anyway
  5. yeah, in this case i would highly recommend getting a refund either through paypal or through your bank. to be honest i’d also never spend big money on fiverr. i have a $70 gig in the works, and i’m really nervous about that we only have part of the story here, but it sounds like what maybe happened is you used one of their trigger words like “academia” or maybe you were ordering something adult like a logo or ad for a strip club which could be problematic, either way that email you shared gives nothing away fiverr are being less then helpful, saying they won’t cancel the order, they will unfreeze your account so you can finish the job, but only for 24 hours and it’s a $1400 job, so fiverr in fact forced your hand in trying to get the charge reversed. then fiverr have the nerve to tell you to cancel that, only to basically tell you that you were stupid for doing so. meanwhile you’ve been done about 1.5 grand here’s what i would recommend. call paypal. explain to them what’s happened and with any luck let them open a dispute for you. of course fiverr with have ten working days to respond after which your funds will be returned to you, the difference being you’ll have a human involved from paypal, so assuming fiverr don’t have a leg to stand on things should work out in your favour, and fiverr will probably just close the case early anyway since it will force them to look into the issue rather then putting you in a hamster ball i’ve never had a problem like his with fiverr touch wood, but this is what basically happened with me when i had a dispute regarding a phone bill and yeah after an experience like this you’d probably have to be stark raving mad to trust fiverr again, that being said you said the seller told you on facebook that the order was cancelled and they have don’t have the funds. Are you going to trust the sellers word on that? Like, maybe at least get them to send you a screenshot to prove that it’s been cancelled, and make sure you have protection in regard to that order too. But yeah, fiverr isn’t really the best place for $1400 jobs inho (though it does happen), unless maybe you were hoping to get full length animated movie for that
  6. if i’m correct the order page is supposed to act as you’re proof. if you buy commercial rights, it will be there i usually don’t receive any other kind of licence. that being said, i did once, for a logo, and it was complete and utter nonsense. but i still have commercial rights at least, because it came with the tier of gig i ordered. i say at least because i could probably argue that i have full rights because of how the gig was set up, but yeah if i printed that “licence” out it wouldn’t be worth the paper it was printed on but yeah, in a case where you buy commercial rights though a gig extra, it should show up on the order page for the gig you bought it for, and that’s you’re proof, and for voice overs you pretty much have to do that so should be straight forward
  7. if CS can argue that your user name is actually a word in the local language of alien unicorns from the planet glue that means “unlimited revisions”, they will
  8. that means that something in your message flagged the system, so your message was withheld, and fiverr ultimately allowed it. probably the phraze “phone number”. has happened to me, with a story i ordered…
  9. noddies and in any case, it depends on whether communication outside of fiverr is necessary for the gig to gig to happen, which in this case i don’t think is the case. plus there would be no paper trail with a phone call
  10. that would be against TOS (communication outside fiverr) and would also be a terrible idea tell him you can’t because you’ll get into trouble. if he gives his number, that post will be flagged and the whole lousy order will be reviewed
  11. i’m the only buyer in the village
  12. i noticed on your premium gig it says 15< hours of work. i’m not sure if that’s supposed to mean at least 15 hours, which would be better expressed as >15 or 15+. i read “15< hours” as you will work less then 15 hours on my project nice gig though
  13. when you deliver the first time, do you send it as a delivery, allowing buyer to poke the order into revision? because if you do that and the first delivery is on time, and within the scope of the buyers requirements (within reason) or your agreement, then you should be safe
×
×
  • Create New...