Hi there fellow members!!!
I came here to share my thoughts regarding Private review system of Fiverr, I think it needs to be improved, because private review is an option which is given to buyers to share their feedback regarding sellers after 24 hours of public review placed, My objection of you can say I don't agree with this review system a little flawed, For example buyers evaluate the sellers performance twice, like why? if a certain buyer leave the review publicly they a brutally honest and don't put filters I think so why do they need to review once again the seller after 24 hours?? is fiverr skeptical regarding their own sellers? Fiverr gives the reason behind private review options its for improving the seller performance? like how it would help us where we are not getting to know the flaws In our services, I received no negative review past 6-7 months with 99% 5 star rating still my gig got de-ranked, Why? and how? when I contacted my manager he said most of the buyers leave different public and private reviews?
My question is of it is for the betterment of sellers then we are not allowed to view the Private review, how can we know how we can improve where is the flaw and all that??
or if the private the review is for improvement of Fiverr platform to make the user experience better then why the seller is affected by that?
Furthermore my concern is most of the buyers don't even Bother to leave feedback, how all things are evaluated? if lets say 6 out of 10 buyers have a good experience and 4 have bad, 2 of them leave a negative review and out of 6 good experience only 1 of them leave a private review whereas rest of 5 have left good review publicly but don't bother to leave a private review how these things will work?
its not helping seller's performance at all.