Ask them with polite language and ask them the reason, and wait for their replay, do not bother them to opening the ticket again and again, one time they removed my gig and also gave me the reason, and I asked then with polite language and requested them, with in 24 hrs they recover my gig, almost I have completed around 10k order on that gig, but for some reason they remove it, and upon request, they recover it again...