She (the buyer) was asking for free work. It had nothing to do with the order that I had just completed. There was more work attached to the order than I agreed to, but I did it anyway. If the buyers can come back and demand that we redo a job that is complete and had a 5 star rating, then I think I do not want to keep doing this. This is similar to a situation a friend told me about in her department at Home Depot. I was in Merchandising there while in college. She told me that people would buy a bucket of paint that was specially mixed. Then a couple days later they would bring it back and half of it was gone, said they didn't like the color. I don't think anyone can do that anymore, but what a waste! To ever allow this is beyond my comprehension.